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The Consumer Protection Act, 2019
An Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers' disputes and for matters connected therewith or incidental thereto
Act Details
35
2019
Kerala
8/9/2019
24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Department of Consumer Affairs
All Section List (Consumer Protection Act)
Section 2
Definitions.Section 3
Central Consumer Protection Council.Section 5
Objects of Central Council.Section 6
State Consumer Protection Councils.Section 7
Objects of State Council.Section 9
Objects of District Council.Section 14
Procedure of Central Authority.Section 15
Investigation Wing.Section 16
Power of District Collector.Section 17
Complaints to authorities.Section 22
Search and seizure.Section 24
Appeal.Section 25
Grants by Central Government.Section 26
Accounts and audit.Section 27
Furnishing of annual reports, etc.Section 31
Transitional provision.Section 34
Jurisdiction of District Commission.Section 35
Manner in which complaint shall be made.Section 36
Proceedings before District Commission.Section 37
Reference to mediation.Section 38
Procedure on admission of complaint.Section 39
Findings of District Commission.Section 45
Transitional provision.Section 47
Jurisdiction of State Commission.Section 48
Transfer of cases.Section 51
Appeal to National Commission.Section 52
Hearing of appeal.Section 54
Composition of National Commission.Section 56
Transitional provision.Section 58
Jurisdiction of National Commission.Section 61
Power to set aside ex parte orders.Section 62
Transfer of cases.Section 65
Service of notice, etc.Section 68
Finality of orders.Section 69
Limitation period.Section 70
Administrative control.Section 72
Penalty for non-compliance of order.Section 75
Empanelment of mediators.Section 76
Nomination of mediators from panel.Section 79
Procedure for mediation.Section 80
Settlement through mediation.Section 82
Application of Chapter.Section 84
Liability of product manufacturerSection 85
Liability of product service provider.Section 86
Liability of product sellers.Section 87
Exceptions to product liability action.Section 92
Cognizance of offence by court.Section 93
Vexatious search.Section 96
Compounding of offences.Section 97
Manner of crediting penalty.Section 100
Act not in derogation of any other.Section 101
Power of Central Government to make rules.Section 102
Power of State Government to make rules.Section 106
Power to Remove Difficulties.Section 107
Repeal and savings.